Ask for Discounts When You Move

by Kevin on January 26, 2011

Moving cities can be a costly process.

You’ve got to…

  • get a moving truck (or financially worse, hire movers)
  • pay the gas for the moving truck and your vehicles
  • pay utility deposits at your new place
  • update insurance for your new state
  • pay for a new driver’s license and state car registration
  • find a new mechanic, doctor, dentist, accountant, plumber, etc.
  • restock your pantry with kitchen essentials if you didn’t bring them with you

…and so on. It really starts to add up.

But, every task doesn’t have to cost you an arm and a leg. You can actually save money on some of your services by moving. Let’s take a deeper look.

Use Moving to Earn Discounts on Services

You probably won’t be able to get a discount on everything. I don’t think the Department of Motor Vehicles takes kindly to negotiating the price of your license and registration.

That having been said you should be able to ask for a discount or a new customer promotion for your:

  • home internet
  • television / cable / satellite service
  • mechanic / oil change shop
  • cell phone
  • dry cleaners

All of these should be relatively easy to get. These service companies are vying for your business with other local or regional companies. Most service companies have new customer incentives and promotions. They want you to try their offering before you try the competition. If they can wow you they can earn your business and leave the competition in the dust.

That means there is money and discounts to be had. All you have to do is ask.

What if you want to stay with the same firm? If you already a customer in one market and moving to a new market you can play the new customer card just as easily. All you have to do is ask.

How to Ask for a Discount with a New Service Provider

If you can’t handle this you shouldn’t be reading my blog. This is too easy:

Them: “Good morning and thanks for choosing Service Company A, how can I help you?”

You: “Hi, my name is [your name]. I just moved to the area and I’m looking for a company to provide my [what Service Company A provides] service. I’ve looked at a few companies in town, and wanted to see what the best offer you have for new customers.”

Them: “[Giving you lots of money in discounts and new customers offers.]”

You: “Is there anything else? Service Company B offers the same introductory rate, but a longer term.”

Them: “[Giving you even more discounts.]”

Seriously. Try it. I dare you.

Granted, you need to do your research. Know who their competitors are. Know what kind of offers you should be able to get, then ask for more.

If they ask probing questions about your situation and what sort of service you are looking for, don’t push back. They are either reading a very intelligent script or you happen to have come across someone with a brain that actually wants to offer you something that will fit your needs. They are probing to figure out what you need to show you why their offering is the best for that need.

If they say they don’t have any offers, or any better offers (if you’re pushing for more), thank them for their time and let them know you’ll be reaching out to Service Company B, their direct competitor.

Then move on. You have to have the guts to hang up the phone and move on. (If they were smart they probably asked for your phone number well before you got to this point.) They’ll call back if they realize they made a mistake. If not, don’t worry about it. Move on.

How to Ask for a Discount with Your Current Service Provider

It’s the same drill with a slight twist.

First you have to let them know you’re leaving your current area and will be canceling your service. For large companies this will land you square in the Retentions Department. They have one goal: to keep profitable customers around.

Note that I said profitable customers. If you ask for too much or are simply outrageous on the phone they should and will let you walk. That’s your loss because these folks usually have the best offers.

It’s a simple proposition. You tell them you’re leaving, and you’re giving them one shot to keep you as a “new” customer in your new area. If they can’t give you a meaningful offer that trumps the competition there is nothing to hold you back from going to the competition.

It’s simple and easy. The largest hassle of getting all these discounts? Sitting in the automated phone tree that most companies have these days pressing zero hundreds of times and saying “representative”. But the wait can be well worth it.

Readers: Your thoughts? Have you secured discounts using this methodology in the past? I used this in 2009 and saved $175 over one year on my satellite service. I’d love to hear more stories like this.


Money Beagle January 26, 2011 at 6:45 am

A lot of times the companies will even seem to call your bluff, letting you walk, but then they’ll call back and try to get you back right away. This seems especially true with cable. My next door neighbor had a new company come in and then a week later the old company was back out because they finally caved in to what he had asked for, where prior to him switching they had told him no way. It’s certainly a hassle to have service techs around over and over, but in the end, it could potentially be worth it.

Kasasa February 1, 2011 at 9:12 am

Another great thing to do when you move is research new rates on checking/savings accounts in your area. Most likely a new community bank or credit union in your area will be able to offer you a BETTER rate because they’re LOCAL. Innocent plug: You can easily search for high-interest accounts from a Kasasa provider in your area by entering your zip code on our website: ☺ Good luck with the move!

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